Automate tickets with Shopify data

If you were to launch a marketing campaign for your store, you wouldn't send the same message to the entire audience, right? Instead, you'll probably segment »

Romain Lapeyre

New signatures to help with multi-brand

A growing part of our customers are managing multiple brands in Gorgias. As a result, they need to use specific signatures and macros for each brand. »

Romain Lapeyre

Is your customer support ROI positive?

Support is a black box: you spend money on it because you know it's essential for your business, but you have no idea if it's profitable. Here's how you can ensure your support is ROI positive. »

Romain Lapeyre

Announcing the Aircall integration

One of the key advantages of using Gorgias is to provide a unified support experience to your customers across all channels. A few months ago, some »

Romain Lapeyre